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Workflow Automation Malaysian SME (confidential) · Disember 2025
Lead-to-CRM Automation
A workflow that captures web leads, enriches them, and pushes them into the CRM with WhatsApp follow-ups.
The Challenge
Sales staff were manually copying form submissions into their CRM and forgetting follow-ups.
What We Delivered
- n8n workflow connecting the website form, CRM, and WhatsApp
- Automatic lead enrichment and assignment
- Reminder sequences so nothing slips
The Result
Hours of manual data entry eliminated every week and faster lead response times.
n8nAutomationCRMWhatsApp